Archive for the ‘I bite!’ Category

The SIA episode

August 16th, 2011 by Scarlett Ting

I am usually a fan of the airline that represents “home” to me, and am usually quick to dispense praise to an airline I grew up with.

I remember years ago I used to say how much I feel a sense of “security” and warmth whenever I travel with the airline.

Back then, I said, I pretty much would like to travel on Singapore Airlines and only Singapore Airlines.

Then today, it became the only institution that I actually raised my voice at impatiently because of the abhorring customer service it has given me. Not even the Vpost customer service officer which exasperated me back then had made me actually feel this pissed.

The reason is, back then it was a frustration towards a screwed up service (Vpost lost my parcel and then made empty promises and gave me different versions of story everytime), now it was a combination of screwed up service and bad handling all rolled into one. The latter fueled even much more of the frustration and exasperation and though I didn’t scream, shout or throw a big hissy fit, the tirade of reasoning spewed forth by me was obviously lethal enough in my personal bitch-o-meter.

It all started when I wanted to redeem my miles, and then it became this big complicated matter that went.. kinda haywire.

So yah, it’s a little complicated.

I wanted to travel and decided to queue myself on the waitlist for the desire dates.

I called up to ask them if it was possible to find out how far along am I on the waitlist, and I was told the flight was full.

So, Singapore Airlines (bless the chap, he was very helpful and friendly) gave me the next best solution, to put me on a flight and then route me to my destination through their airline partner.

But I didn’t have enough miles to cover a partner flight cos it didn’t carry a 15% miles discount.

So I asked, so, how much would that work out for me in total should I take the transit flight.

He then worked it out for me how much it would cost me, and I asked him for the total costs it would cost me, tax, surcharge, or whatever additional costs.. or anything hidden.

So it would work out for me to be around $100 more than I were to take direct flight.

Since I was utilising my miles and no ticket for direct flight, I actually said I don’t mind.

He suggested I could sit on it and then call back when I make up my mind or wait for my waitlist ticket and hope for the best.

I called back and asked this lady again the day after and she went ahead to send me itinerary and I asked if there was a cost breakdown for me to make comparison if I were to wait for waitlist to fly direct, or make a transit.

She sent me an itinerary without sending me cost breakdown because she said she couldn’t.

Okay, fine. I said I just want to compare how much it would cost me between these 2 options, and then again it was quoted to me $100 difference. So she went ahead and booked for me the transit flight since she said that it was actually okay for me to stop by and tour the city of my transit and then fly off within 24 hours.

I actually made all my plans to sleepover at the airport and I was getting increasingly excited.

I called back another time to ask them to hold my ticket, this time, they were a little confused, because I think what I didn’t realise is, they actually arranged for me to be individual flights, but I wouldn’t know that cos the 1st 2 customer service officers were quite competent to make sense of why they suggested what they did.

So to me, it was using my miles to replace the direct flight originally. To those unware CSOs, they thought I made one way redemption only.

She confused me, and I told them it was arranged by their previous colleagues, so she eventually understood and told me she would hold the ticket for me further.

I also asked if I were to book a ticket for Minibean to flight same route as me, how much would it cost me. The price made my heart jump so I didn’t make the booking, but at the same time, I again asked for the price difference, and again the difference was only S$ 100.

I called back again yesterday evening, and spoke to this very helpful male CSO, but he was confused what his colleagues had arranged for me, he kept repeating I only made a one way booking, and needed to break down the cost.

I said they had always do a total cost for me, and I would appreciate if he could do it for me, and cos he was a bit unsure of what he was doing, I kept repeating that I want to know the total cost if I were to use my existing miles and go ahead with the transit booking. I repeated. Total. Hidden. Tax. Surcharge. Any additional costs. Anything and everything.

So eventually he totaled up the break down, and.. it was a $100 difference. There and then I pretty much made up my mind that I would take the transit flight cos I could visit a new country even if it was for a day, and a night at the airport.

But since I was out, I told him I would call back to make payment.

I called back this noon to make payment, but I didn’t expect the call to be a 30 minute wait, in which I had gotten into the car and was driving in peak hour traffic.

The lady then totaled the sum to be.. the same as her previous 4 colleagues had concluded, and I again asked if anymore additional charges, again, no.

By this time, I apparently had an available direct flight cos I was quite high up on the waitlist.

The lady asked me since I want to confirm the transit flight, should she release my seat, and I agreed.

Then she asked me for my credit card details but since I was driving, she told me to call back to make payment and she was really sweet as well so I thanked her and called back an hour later.

This time, the lady who answered was very impatient because my reception was choppy and she was like “HELLO???!! HELLO! CAN YOU HEAR ME?! I CANNOT HEAR YOU.” And she gave a tsk when she could hear me back online to say impatiently that please give her my details cos booking system and the office was closing in 10 minutes’ time.

Yes lady, I can hear you tsk even though you cannot hear me well.

So I just skipped through all the steps and said I wanna make my payment for the flights her colleague confirmed for me earlier.

She was little confused at first like some of the previous CSO but eventually I explained they suggested the route, so it was not my idea to have it plan out so complicatedly.

So she said since it is a different route, she gonna do the charge one by one.

Fine by me.

So I gave her my details, and my transit flight was charged, confirmed and the ticket was issued immediately to my email even before we went on to talk about the next payment.

Then, this was when it all went wrong.

I was told since I don’t have enough miles, I gotta purchase miles, and in total, payment is an extra S$400+ on top of the S$100 difference, so I would actually have to pay S$500 more than taking the direct flight option instead of what was communicated to me FIVE TIMES.

It is a matter of principle, and I expressed my incredulity, and that I was told it was not quoted to me that, and she said, “Yah, they didn’t say wrongly what (she had a lot of the WHAT-thing going on), it is not inclusive of the miles purchase.”

I repeated what I told them and how I asked for all surcharge, and all cost, and she said exasperatedly, “YAH! What they quote you was all the surcharge and tax, but not the miles purchase what.” I said obviously when I asked specifically TOTAL amount, I had implied inclusive of miles purchase.

So she said she already issued my transit ticket already and I do not have enough miles to get a return ticket if I don’t want to pay.

YOU WIN.

Make me fume only.

Then I said, “It does not make sense to me you only disclose this miles purchase thing to me only after I have paid.”

She went on “I already confirmed with you when you make payment for the miles points, and you yourself should know better you do not have enough what.”

DOUBLE WIN.

I trusted them to do the math for me cos I don’t really keep track.

Then when I tried to reason with her, she went on to say that I should have known how much miles I have, and if I do not have enough, I need to pay for the miles.

So I keep saying that was not the point, I kept mentioning that I had in fact spoke to those before her that I wanted to know how much it would cost me using my available miles, but NO ONE brought it up to me.

She then questioned me who I spoke to, and then questioned me if it was all the way to the first call, and then asked me if it was the previous person who quoted me that.

I told her all the calls I called, no one ever mentioned the additional $400.

Er, I am not sure if anyone understood this is a matter of principle. I didn’t mind paying 100+ additional for the transit ticket, but I just didn’t like to be told that there was more when I had made sure I won’t have to pay extra.

She was impatient and questioned me again was it Maria, and supposedly that was her previous colleague whom I didn’t get the name.

The conversation went back and forth and she just kept on rebutting me impatiently and I was like… well.. royally pissed.

She then said she would call me back and I assumed she was going to listen to the recordings and such.

She then called me back (that’s when I gotten her name when she identified herself) to tell me she was advised to refund back the transit ticket and cancel the booking.

I was relieved cos initially she had said she already issued and refused to do anything about it.

Then, she asked me if I wanted to book a direct flight. I said sure and gladly do so even though I was a lil disappointed I can’t transit.

Then, she said all flights are full and there were no seats for me on the direct flight. And since they already released my direct flight earlier on when I confirmed the transit, I have to requeue for waitlist.

What.

The.

BEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEP!

You kidding me right? And she said it like she was almost gloating. And she was like, I told you flight is full already, there’s nothing I can do what.

I told her this is not entirely mistake on my part, and I tried my darnest best to avoid the situation by reconfirming it with 5 of her colleagues, and it is not her fault as well (though the damn attitude is not helping), but I think it should be the responsible of the airline to remedy it and give me a solution cos I was left with no flight to anywhere.

She then got exasperated and said no flight for me, and then I wait for waitlist.

I told her common sense told her that I can’t really wait, can I cos I won’t have time to make arrangements if I don’t have my flight confirmed and I have already made arrangements for programs and accommodations and transport.

And if there is no direct flight, I won’t be able to fly the transit flight either cos it doesn’t make sense.

And if I had known earlier, I wouldn’t have planned for the trip.

It wasn’t about the moolah, cos I was already willing to pay more for transit ticket.. but also cos the difference would mean that I could purchase a full price return ticket with another airline reputed for quality and service, then I don’t need to go through so much grief with redemption, do I?

She then was really like pissed with me, questioning me and said she confirmed with me already what, almost like asking me what more do I want cos they already refund me the ticket. And then she went on a silent war on the phone with me, probably a break we both taking to cool down.

She then said she couldn’t do anything what, and what I want.. so I said, I wanted to speak to someone who can resolve this for me, cos I think Singapore Airlines side should take responsibility to at least get me on a flight, cos it wasn’t her fault (like I said, her impatience made things worse, and her questioning attitude to push the blame on me made it much much worse) and I am frustrated to be caught in this, but it wasn’t a mess she created and she was the only one who mentioned what the others failed to.

So eventually she ended it curtly to say she will call me back later.

She called back an hour later to tell me she got me on an earlier flight on the same day, direct flight, and I gladly took it up, without having the need to purchase more miles.

But, no transit lah. But if I want, I can buy a ticket to fly there and walk one round fly back to my destination again and will be even cheaper for that S$ 500+ difference.

I thanked her, and before putting down the phone, I apologised for losing my cool cos it was an exasperating situation and it was nothing personal (though I thought I should have let her known her attitude was not very typical customer service, ahem, but all I wanted was a solution, not a bitch war).

She actually sounded nice when she put down the phone and said she understood how distressing it was.

So that was that.

But still.

Am still appalled by the whole saga. Actually, a bit disappointed, cos.. it had meant part of home to me.. so.. I think I have to outgrow it.

But, oh well, at least I now have a flight. All I need is a lil compensation to myself of where to head when I get there since I will be a country short of where I wanna visit.

Posted in I bite! | 2 Comments »

Dear D…

April 5th, 2011 by Scarlett Ting

This open letter could have been laced with much more personal anger, if not for the fact that I bled out my hormones, and that you are someone my dear friend still care aplenty for.

Trust me, seeing a friend of mine in this much pain, I could have swayed this letter to be filled with so much bias-ness that my seething rage would bite you hard, but what’s the point of this, when you probably will wriggle your way out with all the slime in your hair gel, like you always do.

From your cruel, insensitive jibes at my friend, I am not sure if this letter would even get across to you in the way I wish it would without you getting overly defensive with your ego blindsiding you.

I can only extend as much civility to you in the hope that you could do the same to your wife, the mother of your child, a friend I have immense respect and care towards. This graciousness, is something I have learnt from her, especially how she has handled the abyss of grief you have created for her in the past one and half months.

The past is not what is important, never mind that you had cheated with someone from your property agency just when she was pregnant with your child, and decided to go ahead and marry you when you were gifted with the forgiveness of a big-hearted woman.

Yes, that was perhaps the pitfall of many women, to believe that a man could change for the better, for the sake of their children, and maybe to believe that they are indeed special, don’t we already know that?

Hurhur, I should know that very well personally.

Don’t you already know that, having the first hand experience when the bombshell dropped that your parents were getting a divorce because of your dad’s infidelity, and that your mum could no longer bear the pain and suffering to be emotionally tormented by such a man?

It is just a pity you decided to take after, and be that very same person who hurt your mum.

S told me, how it was perhaps the hurt from your past that you never did recover from, that you needed that validation.

Is that why you have unwittingly taken after a trait you resented deep down inside you, I don’t know, or maybe, do you blame your mum for what happened, that you try to test it out on the women around you, proving that flow of forgiveness and credits of love would never run out, and that it would have been possible for her to stay on for the sake of the family?

When S got in touch with me, she was helpless, and she was in so much pain, and yet she was a picture of stoic calm, still asking herself if it would be possible to forgive, and try to forget, and taking it as a phase that you would eventually grow out of.

She knew it was her choice, and that it was perhaps her initial forgiveness that might have spur your rampant ego that you would once again get away with it, unscathed, scotfree, and maybe it’s time she realises that the institute of marriage is something you have no respect for, and you have chosen to head to the other extreme, the wrong one I might add, with the chance you were given.

Feel free to correct me, it all started on the day when you didn’t return home, and insisted that you did.

Pardon me as I need to contain my chuckles, but as naive and stupid we may appear to be sometimes, but do you think any woman would NOT even realise when their partners didn’t return home?

Especially when the signs were there since December, but something she thought nothing of because you always had work as excuses.

It was until your excuses ran out that you decided to spin a lie that you slept in your BWM convertible cos it was too far for you to return home. And the lies didn’t stop from that day onwards. The flip was too abrupt, too incredulous, and anyone reading this right now could tell you too.

Even if she wanted to believe you, how could she?

And then, you decided it was okay to be more high profile, and all the public make out sessions with your mistress, you didn’t even care or be bothered who saw you, or if words spread.

When you could deny no more, the most incredible retort came from you when you got all riled up and defensive.

You expected S to accept your affairs, and that you would come back to her to be a husband, and a father.

Is that really the kind of role model you want to set for your 8 month-old boy, and that you would treat his mother this way, devoting your time and attention on someone else when he was barely 3 months old?

It was only 10 months into your marriage when you cheated. How to last a lifetime? I don’t know, but marriage is no child’s play… it means so much more to us, than it is to you.

You told her to suck it up, and you may justify it was just a fling and a moment of folly, but you did not stop when you were found out.

You chose the defensive way out, because you reckon she would once again forgive and forget, and buy everything you say.

Like how you want to work things out, and that it is your ‘destiny’ that the 2 of you would be together.

You were not repentant, on the contrary, you became more blatant as it was out in the open, and you jabbed your finger in her face to blame her for whatever that happened.

Didn’t you say she doesn’t dress up as she used to, didn’t you think she was becoming old and haggard, didn’t you say it was her bloody fault that she couldn’t keep her husband, didn’t you say it was her who made you do it, cos she was not good enough and words to the extent that she was useless as a wife?

“It’s your fault you couldn’t keep your husband what. WIN ME BACK LAH!” you sneered.

It isn’t a competition she is in, and even if Y is keen on winning, it doesn’t mean S has to be in some sort of warped competition just to put you on some pedestal you don’t belong on.

This was how you treated my friend, a friend who has looks, the grace, can have any man she deserves just by being herself (and she chose you), a successful career, brains and a big, big heart for all the grace she extended to you despite so many years of heartache.

You asked her to leave her job so she could help out with your property business, and she gladly left behind the years of career she had built for herself. As she was serving her notice, you left her in the lurch, leaving her jobless, and theoretically husbandless.

But with her son being her priority, I saw how she drew strength, and put all her focus on just loving him, while coping all the pain you brought upon her.

She was apprehensive of what’s the next step to go, but she knew, despite days of convincing herself, she saw that it would just be the beginning of how you take her forgiveness for granted, and that Y isn’t the first, and certainly isn’t gonna be the last.

She wanted to leave, but you wouldn’t let her go, insisting you can work things out.

But how do you expect to work things out when the first thing you after you left your home is to rent a place and have Y over for your trysts (though she looks different without make up over supper, but it is hard not to recognise faces that hurt our friends), and on the other hand, constantly badgering S to move in with you so you could work things out into the rented place you are treating like a budget hotel?

How do you really expect her to live with this, pretend she doesn’t know, pretend she didn’t hear all the things people tell her, and even she wanted to work things out, you obviously were just paying lip service and mean nothing you said.

The mindgames you started playing tire her out. Swinging from the sensitive man you played out to be, to a defensive, egomaniac man with all the cruel words when you didn’t manage to sway her your way. The games that all guilty men play.

When the soft tactics don’t work, the hard way would, isn’t that what you think?

Let me tell you, it only kills. Not her esteem like you wish you did, so that she would have so much fear of losing you, because she could only think lowly of herself the way you wanted her to, but kill her hopes of you ever repenting, and act like a real, responsible man who made a mistake would.

You taunted her, again and again, just so you could gain the upperhand. Why are you piling on hurt after hurt on someone who stood by you and showered you with nothing but love?

And yet, you refuse to set her free, when she wanted to set you free to be who you want to be. What is that for? To upkeep the family man image that how you have it all in front of your partners and clients in your property business?

What’s the point of dropping by every single day to convince her you can work things out, when after you left, it was another woman you ran to?

I don’t know. Many people wanted to find excuses for you, for that you are her husband, and it is a marriage with a young child involved, nobody would want to see it end. But with all the things you did, you said, we could see our friend suffer no more.

I have to concede, you play a very clever game there. Going to Taiwan for business trip and arranged for Y to join you.

Y could even keep up with a very cool pretense when she went into your office and asked “Eh, D not here today huh?” when she knew full well where you were, and that she was joining you that very evening.

People in your agency are not stupid, they are only downplaying it and feigning ignorance for they were afraid of the mud you bring along with you into the company, but they still talk. And what Y did wasn’t quite wise on hindsight, cos it just makes her look as deceitful.

I have friends in property business, and the mortgage business (in the company Y works too, no less), and oh yes they talk. They are afraid of implications, not because they are stupid nor that they are condoning what you are doing.

You lost the respect of your peers once, and seeing that how you are a division director in the providence division (I apologise for an earlier mistake which your colleague has informed me of so not to incur the name of the wrong division) of your company, proud of your achievements and all, and teaching your teams about integrity, motivational factors, so what? It’s a downright mockery of all you sales people paint such a picture, when you know full well it was just talks and nothing you adhere by. Is it worth losing all the dwindling respect people have for you just because you want to push the limit of how far you can get away with it?

Where’s the credibility in all that training you preach to those who look up to you?

I asked S if she wanted to give you a chance, and I know deep down inside her, she wants to believe in the good of you. She told me how you are good at making people feel special, and she believed you fooled Y the same way. She didn’t even blame her, and thought that you realising your mistake, you would make a choice.

But alas, the choices you made, make it hard for us friends to see S swallowing all the humiliation you threw her way.

How could we let our friend be in such a destructive marriage, and be around such a spiteful, immature man who cares nothing for her emotional well-being.

Be reasonable, and think, is it really fair to say it is her fault, even if it means at the expense of humbling yourself and admitting you are in the wrong? Is it even fair to trample her self worth when she was dealing with the hurt of your betrayal?

Her strength came through this time round, because she knows she just have to be a better mother to your child, and that’s all she cares.

And that’s why she wanted your lies no more.

Your words kill everytime. Like when she questioned you about your trip to Taiwan with Y just as you moved out, and just as S left her job, you could tell her it was none of her freaking business who you went Taiwan with.

She’s your wife, it’s her business, and you can’t be that selfish anymore.

What’s the point of playing a doting father on your facebook, posting clips of your son, and flashing all the purchases you put on credit, when it was all nothing but a facade?

So what you are a top property agent in a providence division of a reputable agency when people are doubting your credibility and responsibility, and what’s the point of letting you earning all that commission when you spent that money on woman who probably is charmed by all that material stuff you could afford, and not for who you really are?

S asked for a separation, and you brushed her off and said you would not go there, and you have no wish of granting her the freedom you so should her given her.

If she is really as bad as the venomous words you spat into her face, then why don’t you just agree to the separation she begged you for?

Granted, if you are really seriously and heavily invested in Y, then, this is the chance for you to grab it and run with you, and you could put 3 adults and a child out of the misery at once. I would give you my blessing, and I believe it would be a relief for S as well not to be going through the emotional coaster of broken, empty promises.

It is painful, to hear your promises, and your soothing assurances, and then within hours, you turn defensive and showed no trace of remorse, and you give hope, and you take them away.

You could prevent the hurt to your child by dragging this out till he is old enough to understand, like your parents didn’t.

If you are seriously into Y, and is willing to give up your family for her, then there’s nothing I can say, then do it, but don’t prolong the misery for everyone involved. Affairs of the heart are complicated, but you can’t expect to have the best of all worlds.

If you think your marriage was a wrong choice and want to justify that you truly feel for this woman, then just let our friend go.

But when S asked for alimony for the expenses of the child as she left her job, your taunts really make me doubt if you truly feel for this woman, or she is just another object to stroke that ego.

“Sorry, I have no money. I have no time to work cos I am too busy having affairs so no money lah!“. I might add your spanking new watch says otherwise.

No money can bring other woman overseas?

That smirk and sneer in your voice when you boasted, “I don’t need money to bed a woman, you know?”

Any excuses I tried to find for you, I couldn’t muster anymore. You really expect S to come crawling to you at the drop of a hat, just because you know the exact buttons to push?

I plead you, to let her go. If she is willing to leave you be and free of the commitment of being a husband to screw all the random women out there who are willing to drop their panties at your snap of fingers because they truly feel for you, or just because they can get business from you, then at least let her be free of the hurt you are bringing her, so she can lead a better life without you, and that she can find her self again.

Are you not tired putting up all these charades? How long more you want to torment her? She’s not a puppet.

I hope you look at the big picture, I am not expecting you to feel an instant remorse, or try to appease your wife, or try to win her back, cos all we think is the best for her, is for you to be out of her life.

I am writing this, because she is now away taking a break from all these heartache overseas, and I do not wish you hassling her the way you did with all sweet nothings and empty promises, only to break her heart again and again with actions that say otherwise.

You know she is heading overseas, and yet you couldn’t be bothered, maybe you are busy with work, or maybe just blatantly enjoying the freedom you assume she bestowed you.

A good woman might be there waiting for you once, twice, or more, but there can be a time a limit is reached and when you realise that, it is all too late.

You are a leader in your company, I really have my sympathies to those led by you, and I certainly do not hope they follow your examples.

***

As for you Y…

I am going to disregard what the property industry people say about you flirting your way to get business… and how your SMU peers verified that you are someone who is competitive and can’t take losing, and you are all set out to win, to prove that you have it in you.

For me, I believe women have it in them to be unscrupulous, but I also believe women who would disregard everything to pursue how they feel for a man, for love. I try to believe despite whatever said about you that you are the latter.

You are a smart lady, I am sure, your academic record in SMU proved that. D is someone who is charming, and could make a woman feel really special. And all the material stuff may seem alluring to an impressionable young lady like you.

I have made mistakes in my life I am not proud of. I have heard things promised and seemed damn real but weren’t.

I have thought certain sacrifices were rightly made for what I believed I felt.

I am not sure at the end of it if it was eventually worth it.

He could have painted a picture with you, but it doesn’t mean he wouldn’t paint it with any other woman, maybe you already know it, and maybe you don’t. Maybe you already know where you stand, maybe you don’t.

I am not saying you have to think about the little baby boy you played with when you guys hang out together during business gathering.. because it is utterly broken to pieces that there simply isn’t any point for them to work things out.

You knew what you were getting yourself into, maybe he said he has no more feelings for S, and give him time, I have heard such said to my friends before, and their waits never turned in their favours.

He might have given you hope saying how he doesn’t love her, and he doesn’t even sleep with her (if you really have to know, they only stopped sleeping together when she found out) anymore, and has no intention of working things out with her.

I don’t know what he said, because he sure is a good sales person, and with the assurances and the way he manipulated S to give him another chance while still sleeping with you…

But if you are just wanting that sense of victory, then go ahead and claim it, cos no one is fighting with you (I don’t know if there is any other, but who knows if he is seeing someone else but claiming he is home visiting his family, or having dinner with his peers/family cos you wouldn’t even doubt him) and maybe only himself and you would think that there is a point of “winning” him like a trophy. If it is for the work, then I believe your abilities of achieving in your career go beyond that and you don’t have to resort to this.

Whatever it is, I just hope you know what you are getting yourself into. What he says may seem real, and only time can prove it to you, and even a longer time, before he takes you with granted and coming up with endless cover ups to cloud your judgment.

Take him and claim your victory if you so want, and if it is for real, and that he is in it for real, then get him to cut S’s suffering short, so you guys can start whatever you guys want, with no one have shit say in what you do.

Whatever you feel, justify whatever way you want, because affairs of the heart, is not what outsiders like us could really judge, can we? I wish you guys the best.

At the end of the day, my friend’s emotional and physical welfare is what I truly care about, and I wish you guys can set her free, which I believe you guys can.

In fact if I were to be a little selfish, I would beg you to keep him tight, the last thing I want is that when he loses his harbour in you, he would run back to S and tighten his noose around her like he is already doing.

***

I could have written more of what had transpired, but then it is equally emotionally draining on my part to sit through the abuse a dear friend had to sit through, and not that you would believe as he would probably boo-boo everything I gotta say down to a ruse set up by S.

I remember visiting S and as she tended to her baby, her mum chatted to me. I could see the pain in her eyes, and yet the determined way she would support her child through all these. It was the conversation that truly touched me.

I don’t know if I would be punching the guy who does this to my daughter, but her understanding.. and her views, make me realise how lucky Desmond is to have these people in his life.

This post has nothing to do with S, but after seeing how her hopes are destroyed again and again, and her voice went unheard, I just hope, something magical would happen for her and her baby.

And no, the something magical is not a change of heart in D because there is nothing we friends wish for, but for S to be freed of his chains. He could have valid reasons for all that self validations, but it isn’t something she or their baby should burden for the rest of their lives.

 

Regards,

Ting

(Edited: Wah, I am impressed by the CSI work of all you people, can dig them out from under the carpet and all and posted them in the comments.  I am even willing to give up better interest rates even if it OXXX give me a good rate for mortgage! Okay, at least let me have ONE tiny spiteful statement in lah)

Edited again: One of his family members had requested me to remove his full name and details and even the comments.

But I have always maintained my stand that what I wrote, even if taken back, would not change the fact I said it. But because his cousin had emailed me, and I understand she is trying to help a family, that I will do it out of respect for her. Like I said, he is indeed very lucky, to have all the people in his life.

But, if I had never even altered or deleted comments about myself, I don’t see why I should censor any voice of public just because of him.

And gee, how did this post reach so many people, that was something I certainly did not expect.

Posted in Boys are Evil, I bite! | 214 Comments »

GROWLS

April 11th, 2010 by admin

Pretty pissed off with my site.

Until I can sort out the broken links (which is stupid cos I did something to my permalinks and then everything just fell apart from there), I seriously am in no mood to blog, however much thoughts I have in me.

My feeds are not working, and everything is just bleargh.

RRROOOOOOARRRRR

I have no idea why, even though it is not quite essential for me to carry on blogging, but it is just like the mood is not set right.. like sometimes you wanna have some actions, and even if the room is nicely air-conditioned, sheets are cosy and smooth, chap is hot and ahem, massive, but just because it is white, fluorescent light, you feel an instantaneous turn-off?

Okay, nevermind. That was damn random anyway.

DOUBLE ROARRRRR!

ARGH. ARGH. ARGH. I wish I am more computer-literate (or rather, programming literate) to sort all of these by myself and not always ahem, begging for help. Laughs.

Oh.

Remind me to write about… “The one who got away“. It should be pretty interesting.

I had pretty fabulous weekend, and by straying a little from the usual course of weekend, this new-found control, had been pretty empowering. But, that’s just on a personal level.

What else?

I am bleeding. So yes, stay away, I might fucking bite.

TRIPLE ROOOOOOOOOOOOOOOOAAAARRRR!

In fact, I nearly knocked down someone today, though it had nothing to do with the hormones, but more of the usual, well, you know, giggles, clumsiness?

But anyway, the gloom of the tragedies happening once too often in 2010 is rubbing their effects off me a little, and my mouse is now threatening to end its life temporarily with its battery dwindling.

AARRRRRGGGGGGHHHHHHHHHHH!

So, I guess this is really not the time for me to write.

So, no pictures of Minibean which I took plenty today.

No nothing.

Okay, rant finish. Feels better already.

*Twiddles fingers*

*Whimpers*

Bye.

Posted in I bite! | 2 Comments »

Angryness is many!

December 14th, 2009 by admin

ROOOOOOOOOOOOOOOOOOOOOOOOAAAARR!

Woe is me!

I have ill customer service(S) tormenting me today.

And yes, unfortunately, I have to carry on with my FOURTH rant on Vpost.

Update is, as expected, when they had assured me they would update me on the status TODAY, and I can expect my package on Tuesday or Wednesday (that is, tomorrow OR the day after), I got a big disappointment yet again when they didn’t call by almost end of day.

I called (okay, I just received their call. This post is going to be long), and I was put on hold for them to get an update. Another customer service officer tend to me after I insisted on talking to the in-charge who spoke to me last week but she was at a training and wasn’t able to call back.

When she got back, she apologised for her colleague who told me the parcel was on the plane cos the colleague was new, and the colleague didn’t dig further on the status.

Then, she told me that the status is the item had been shipped but not arrived in Singapore yet.

So when I mistook to be that they item is still in US, she said, “No Ma’am, your item is not in US, it has been shipped, just not reached Singapore yet.”

By this time and with numerous other phonecalls, I was pretty frustrated, and probably was the time I really got impatient with my tone, and said that her in-charge was supposed to update me the status but didn’t, and they just can’t keep to ANY of their promises.

So. Her answer was as good as a non-reply. I decided to ask her, “So your in-charge said it should reach me by tomorrow or Wednesday, is that going to happen? Can you check on the status?”

Like, duh right? That was what my phone call is about, cos you guys promised to update status, didn’t call, so I call right? So you just thinking of anyhow-ly appease me is it?

I was put on hold for a good 15 minutes, which was like on top of the almost 10 minutes when she first checked on the log.

She came back and she apologised for putting me on hold, and then she apologised.

For giving me the wrong updates.

Here is the clincher:

MY PARCEL IS STILL FUCKING, PROCREATING, HAVING ITS LONG HOLIDAY IN US OF A!

So last week, everything promised, was nothing but plenty of bull, apparently.

Of cos I fume lah!

Holy mudder moooomoooooo cow!

I mean, seriously, she was saying her colleague didn’t dig deeper, and if I didn’t ask, would everyone just ASSUME my package is already on its way and no one will bother until I call and probe again? She said her colleague is new, and then now she ownself also like that what, is what?!

So I started pressing for a reason, an explanation why they freaking didn’t expedite it as was said in the past few phone calls, and then she said she would do so now, and put it as urgent, and the earliest she can get an answer is tomorrow cos it is almost end of day.

YOU ALSO KNOW END OF DAY AND WANT TO GO HOME AND STILL DIDN’T CALL ME BACK HOR?

I asked her to cut the bull cos what is going to be making this time different from the last few times they promised me. She said she just handled this case, and I told her that’s why I asked her supervisor to call me back, didn’t I? Cos the supervisor gave me her words to update me and would request it to be expedited, and that it should reach SG tomorrow or Wednesday.

So get her to call me.

She said she will get her to call me back by 5.30pm.

I very angryness, so I went to do my work, and didn’t realise it was almost 5.45pm. I called back, and the lady who told me my parcel is on the flight answered the call.

Talk about full circle. But I insisted on the supervisor to call me back, and she said she would do so by 6pm.

It was slightly over 6pm when my phone finally rang, and the same supervisor was on the call. I was just so disheartened that I couldn’t be angry anymore. I just sounded cold and remote.

First I told her she was irresponsible not to call me with any status. And I asked again, and she said there was delay.

Then I asked again, last week also delay, so why wasn’t it expedited as they said they would?

She then said there was a mistake.

I asked for an explanation. She said she would update me tomorrow.

I asked again. Blarblarblar something the usual.

So this time, they finally fucking came clean.

Sorry, we have bad news….

What bad news, I probed further. Her sentence broke midway and perhaps slightly hesitant, “Sorry Miss Chong, we lost the tracking of your package, and it seems like we can’t find it. We are still trying to locate it… we will update you the status by tomorrow. I promise I will update you tomorrow by 11am.”

I have many things going in my head, but instead of losing it, I just wanted to end the phone call for good.

“Okay, please do.” I answered curtly.

NAHBEH, LOST IT DON’T FUCKING DARE TO ADMIT IT FOR SO LONG?!

Because, I finally got the fucking answer I want from these incompetent people.

All the merry-go-rounds you made me go, so finally can come clean after countless probing. YOU SAY DULAN OR NOT?!?!

Then the past 2 weeks, waste my time so much for what?

I can almost imagine the answers they gonna give me tomorrow.

ANGRYNESS IS ME LAH……………!

ROAAARRRR!

***

In other news, I had wanted to set a medical appointment via email with a wellness doctor so perhaps can arrange for a cancer indicator test or something. I had wanted to arrange an appointment with Siren since it is free consultation first time round.

So I emailed them my full name for registration, as well as Miss Siren Lu’s name and IC for registration.

In their initial reply, they said, “So what is a good time for you and Mr Chong?”

Uhm, so they mistook me for Miss Lu.. and my name for Mr Chong.

Then that time I very speechless, then didn’t reply. So when I finally followed up, she emailed back, “Hi Miss Ting, we have 2 slots, do you want to book for you and Mr Chong?”

I replied to Joyce, stating that I just needed one slot will do since Miss Lu can’t make it, and I am Chong XX, I threw in a smiley face, in case she went “OHHHHHHH….” and wished she has a hole to burrow into cos of the booboo.

THEN AH!

HER REPLY CAME IN:

Hi Mr Chong,
I’ll book only for Chong XX on 18th Dec’09 at 3.45pm.
We will cancel the booking for Ms Lu at 3.30pm on 18th Dec’09.

Gasp.

BOOHOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOHOOOOOOO!

Ah Cruz said maybe I should reply, “Lim Bu is Chong XX!” and then he added on that probably she would say, “Oh, then is Mr Chong coming?“.

I should have stuck to what I initially joked, “Please arrange for consultation with Dr XX from the other department, Chong XX wants D-cup nehs“.

Angryness many ah!

Posted in I bite! | 9 Comments »

Vpost, you suck.

December 11th, 2009 by admin

I don’t remember ever having to rant 3 straight posts on how cheesed off I am by pure, ill, substandard services.

But, yeah, here I am.

And you guess it, Vpost is officially on the top of my sucky list, and probably has the WORST service ever.

It is not even the fact that their staff are bad, cos in their defence, they are mostly polite, and calm, though they are always clueless and their firm tones are probably their best weapons to give disgruntled customers a false sense of security and assurance.

So you thought everything went on OKAY right…?

But NOoOoOoOOOOoooo!

You see, having told on Wednesday that my parcel was on Monday’s flight, and will probably reach me latest by next Monday with priority delivery in place, something didn’t feel quite right still, and I decided to call them again after realising nothing was delivered to me today.

I tell you, this paranoia shit is probably BEST for such scenarios.

So, I called Vpost up, and then this time, I was served by yet another customer officer, who put me on hold for more than 5 minutes to retrieve the call logs from before.

She came back, to tell me that she has no visibility on my parcel and couldn’t track for me, and apparently my case was escalated to her superior, and she would get her supervisor on duty to call me back today.

Alarm bells went off.

COULDN’T TRACK?!

I mean, you guys managed to pinpoint it to be on the plane on Monday right, after not able to track it? You mean you then lost sight of it again?!

Okay, but I thought it was cool and thanked her for getting her superior to call me back. Cos, not her fault also, and her previous colleagues who got back to me perhaps didn’t update the system or something.

But I was slightly “Uh-oh” when I realised that they didn’t update the system and lost track of the elusive parcel again.

The supervisor did call me back, and told me that she tried to track, and apparently THERE WAS NO RECORD. So basically, she said she cannot give me an answer if my parcel is already in Singapore or not.

In my mind I was thinking, if it left US by flight on Monday, did it transit somewhere and decide to walk to Singapore instead?!?!

Like, seriously, uhm, cannot check the flight?

So she said she had sent in a request and upped the issue to her superior (wah, if it continue on like that, probably will reach the CEO of Singpost liao!), and escalated the case.

Wait a minute….. if the previous issue was somewhat solved with the parcel being tracked and set flight for Singapore, why is there a need to further escalate the case?!

Nevermind.

She then said she would call me before 6pm to update me on any status and let me know if I will be receiving my parcel “OR NOT”.

What the *beeeeeep* does “OR NOT” mean?

I kept my cool, explained the scenario that the invoice matching was delayed, so was the payment system faulty, and now.. my parcel had reached vpost for almost a month, and when I thought you guys had solved the problem, you guys lost sight of the parcel, AGAIN?

They hor, will always tell you how much they understand. Of course, after hearing how 10247 other people share the same woes, I bet they hear about such incompetency EVERY single day, and “I understand” and “Apologies for that” are their best “taiji” moves.

I hear them say that, I also embarrassed to kick up a fuss, but just wanted at least an answer, you know what I mean? So I said I would appreciate if she would call me back.

So I was rather busy today with Popular’s Bookfest, I told Siren “roarr. Soft roar but still roarrr, but if they don’t call me back by 6pm, I will freaking make sure I RRRRROOOOOOOOOOOOOOAAAAAAAAAARRRRR!”

We joked, if they don’t call us back, we would then hold a press conference, cos apparently, that was taught by a certain someone that was bound to work, after it worked on a medical case his friend encountered. Though I ain’t sure it is applicable for this case, I can tell you this is almost becoming life-threatening.

So, at 5.45pm, I was getting a little impatient cos they didn’t call back.

5.50pm, I decided to call back and left a message instead.

6pm. Vpost hotline was closed and no one called back.

6.10pm, the call finally came in and she was apologetic for not calling me before 6pm.

I was seriously suspecting that she probably wouldn’t if I didn’t call to leave a message.

She then apologised and…………………………………..

…………………………….

……. told me there was a system error.

And here’s the clincher: MY PARCEL WAS NOT SHIPPED AND STILL IN FUCKING US OF A.

THIS IS THE POINT I GOT SO FRUSTRATED!

I mean, what the fuck is this?! Then why did you guys tell me it was on the plane on Monday?

Was it a phantom parcel that board the plane? Or did my parcel decide to take a return flight cos it has a life of its own?!

I was exasperated, and I told her this is not the way to run your service, especially with so many other users complaining about the same bad service they provided, and we suffered.

They might as well give me my parcel exact location, and I get another courier service to get it to me.

Now, they gave me a timeline, and promised that they are trying to expedite it and perhaps it would reach Singapore by Tuesday or Wednesday, the latest.

SERIOUSLY! You think I am going to believe your bloody fake, hollow, empty promises that hold no weight again?!

Very sad lor! You raised my expectations and then this disappointment is freaking major.

How many chances you bloody want?

Sorry. I mean, how many bloody chances do you freaking deserve?

RRROOOOOOOOOOOOOOOOOOOOOOOAAAAAARRRRR!

I pointed out that I was told that way before, and then I was even given an exact location of where my parcel was, so were they just LYING to wriggle their ways out of giving their customers an answer?!

So Vpost, you guys are bloody liars too.

And with the excuse given to me earlier on, even if it is a bloody excuse, you guys should be already using the past couple of days trying to locate the damn parcel, and if not, you guys would have realise the damn parcel had not reached Singapore because of your fucked up service!

Then now you tell me it never did go on the plane, then WHAT WAS THAT THING ON THE PLANE ON MONDAY?!

Oh, yah, I forgot, your bloody Vpost lie.

Gee, if Vpost has a gender, it must be a MAN.

Angry like hot potato I tell you!

*Sniff sniff* Why you cheat my feelings like that? Why must you bluff meeeeeeee?

How many orgasms do you want to deprive meeeeeeeeeeeeee?

So I was like worked up but not raising my voice but I just got very exasperated and went, “You know, cannot like that you know.. you all cannot give services like that. It is reflecting very badly of you guys, and I can get at least 10 other feedbacks around me to back up how baaaadd your service is. And I just can’t understand why that you guys have to tell me it was on the plane, that is unacceptable.”

And I don’t know why I was supposed to sound angry, but I just ended up sounding damn sad, like a friend had disappointed me greatly, and I was trying to mean well and make her see the light and getting emotional.

Wait. I still cannot get over this fact: then you tell me my parcel on the plane to Singapore already for what? Hmppphhhffffff.

She repeated the standard script and said she also didn’t know why her colleague said it was on the plane when it was not, and said she probably didn’t “dig further“.

If that was the first level of information available, then who in the first place pointed out my parcel was on the plane?!

Someone had to say it, or there was an indication it was, right?! Why would nothing become something?! Then dig further is, “Parcel boarded plane. Too fat. Overloaded. Plane emergency U-turn. Parcel back in US”?

Someone said I should get the hot pair of brothers from Supernatural to investigate, though I would probably end up telling them to well, uhm, investigate me, and we will all be doing a lot of things that defy nature.

Okay, I digress.

I just want to say, this is just to absurd, and too ridiculous and I am speechless and very exasperated already.

Then I just told her that at the end of it, no one could explain why that there were so many flags raised and then it is only today when they found it to be still in US, unshipped.

And I can’t take her words for it because they basic trust was betrayed after they gave me flimsy excuses time and again.

She said she would update the status on Monday, and would expedite it. I asked what is going to be the difference this time round from the past 2 times.

She almost didn’t want to commit to the timeline of Tuesday and Wednesday.

Then I said I couldn’t possibly take her word for it, cos apparently Vpost is just a disappointing service that shows no capability of keeping to their words.

I seriously wonder if they lost my parcel and refused to admit to it and hoping to buy time to locate it since it DID reach them.

She apologised and said she would get back to me and escalate to her superior to see if she could extend some kind of discount.

Such an insult.

SERIOUSLY?

Don’t tell me you gonna appease me by extending me a discount for your next delivery service, cos I will ask you to shove it up yours as WHO STILL DARE TO USE YOUR SERVICES?!

And what kind of discount? The kind you extend to your credit card alliance also?

I tell you what, waive it, I get another courier service to do it, and perhaps they can show you what REAL postage services should be like.

And you guys delaying it for almost 3 times the usual timeline, so what? You gonna give me 66.66% off?

ROOOOOOOOOOOOOOOAAAAAAAAAARRRRRRRRRRRRRRRRRR

She was polite, so I had no reason to be angry, though was really pissed when she couldn’t give me an answer why my parcel didn’t get on the plane yet they told me it did.

At the end of it, I am still hum chee, and I didn’t roooaaaaarrrr down the phone, thanked her before she said she would try to call on Monday to update the status.

I ended it off with, “Yes, please do” curtly. I believe I had meant “YOU BETTER DO!”

Before I called Siren to start my conversations with 100 x of “CCB”s.

You tell me, how to believe you like that?

You tell me, which point along the way did you show true sincerity of wanting to remedy this mess?

BUGGERS!

Okay. Rant finish.

Vpost is a man.

Boycott sucky services like these.

I am now just too speechless (duh, though I know from the above rant I probably wasn’t).

Bah.

Posted in I bite! | 4 Comments »

Vpost update

December 10th, 2009 by admin

So they didn’t get back to me today and since some of the orders aren’t mine, I decided to pop Vpost a call this late noon before their office closed because letting others wait, I also kinda feel.. embarrassed about it.

They told me they would call me back. 10 minutes later, they finally called back to tell me they have found my parcel, and apparently, they had only just sent it out on Monday, a good 11 days after they had initially said they had released and sent out.

To remedy it, they said once the parcel reaches Singapore, they will put it on priority delivery.

Here’s the thing. I asked them for a good indication, NOT confirmation I might add, that if priority delivery, given the fact it is already on the plane, what is the timeline I can look at, so at least I can account to others tapping on my order, right?

They refused to do so, because they said just in case there is any delay, don’t want to disappoint me.

Seriously, their promise is 5 to 8 days, and it had been very late. Damage is done, and an answer is better than no answer, right?

I was cordial but frustrated because I know it isn’t the customer service fault, cos it is just that Vpost is sucky, so no point like passing the wrath onto someone who probably doesn’t deserve it.

So I expressed my concern about needing to be accountable to others, and I will appreciate a rough timeline will be good enough. Like, since it is on the plane, say it will take 3-4 working days with priority delivery, or something will do good.

They apologised, and said if it is affecting my business, they are very sorry about it.

IF REALLY IT IS MY BUSINESS AND YOU DELAY, I WILL BE ASKING FOR REFUND OR COMPENSATION FROM THE MANAGER ALREADY!

Eventually, they said it would reach me by Monday.

SERIOUSLY?!

If the parcel was already on the plane on MONDAY, I would suppose it was release last weekend, which would mean, it takes LONGER than their 5-8 days policy to reach me even WITH priority delivery?!

HELLO?! Does it even uhm, make sense?

I just checked. If my parcel reaches me on Monday, it will only be couple of days short of ONE MONTH since the parcel reached Vpost, inclusive of their failure in invoice matching AND the system glitch that made me couldn’t pay earlier PLUS the delivery booboo.

BLUE BALLS OR NOT YOU TELL ME!

RRRROOOOOAAARRR.

So basically, they took twice as long to get my parcel to me. And like that, I can pay only HALF of my Vpost amount or not?

ROOOOOOOOOOOAAAAAAAARRRRRR I roar somemore I will turn into a werewolf.

Puuuuuuuuuiiii.

Apparently, Siren also had an encounter with Vpost with her VS order, ON THE SAME DAY, and with the twitter replies, apparently Vpost had sucked pretty badly, and it is just natural that I will be very allergic to Vpost from now on, and there will be definitely others who will boycott such ill services.

I think the handling of this issue and other issues faced by others who shared their experiences… it just shows that even though the parcels are “safe” and “trackable”, somewhat eventually, but the delays are support given are quite frustrating, and might not be enough to retain the customers.

Of course, we are just small fries, might not mean much difference to them, and the world will still revolve for them, and other suckers for their poor services.

Wah, somehow very long never rant so negatively about anything already, and this time I think being deprived of my thrill and excitement really got to me, somemore I was supposed to start on something with the loot I am supposed to receive, but oh well.

Giggles, I told Siren, it is almost like being sexually frustrated. If before you feel the feeling of cumming and the guy ejaculated prematurely, you probably feel like… sian and roll over and just resign to your fate.

BUT IF YOU ARE A SPLIT SECOND FROM A MINDBLOWING ORGASM (well, sometimes you just know it) AND THEN HE ENDS THE GAME FOR YOU, YOU TELL ME HOW YOU FEEL?!?!?!

Feel like kicking him off the bed and dulan until cannot dulan right and then if he says a half-hearted sorry, you lagi dulan right? Then even he might not be all that bad in the sack, you will probably be a little cautious to “try” him again.

Okay, nevermind I don’t know where the analogy come from. Hahaha.

I joked to the customer service lady, “Well, you should know, girls are emotional about their shopping…..”

I swear it wasn’t a threat.

Posted in I bite! | 7 Comments »

Vpost

December 9th, 2009 by admin

Where service is concerned, Vpost is an epic fail.

It all started when VS promptly processed my order, and delivered quick enough for me to feel excited about it all reaching me faster than expected.

When I tracked my parcel via VS’s courier, everything was rosy until…….. it reached Vpost.

I sent in my invoice at the first instance to match my parcel, but I kept getting emails from them to send in the invoice.

Okay. I sent again.

The parcel status went mysteriously missing in my system, so I thought they matched it. I know they had put a disclaimer to say there might be a delay in the process, so it would take a couple of days.

I sent in an email to check if they had matched the parcel to the invoice because I could no longer see the parcel status in my system.

Still, the email came in to request for my invoice.

Nevermind.

It took a few days later than promised and with my parcel mysteriously disappeared into twilight zone before they matched it, and the parcel status appeared in my system again.

They then sent me an email to quote the postage rates base on the weight of my parcel, and advised me to pay at the Vpost site, via the system.

I went in and there it wrote my invoice amount to be USD$1, and there is no indication of the amount I should pay, and basically I couldn’t lah!

The emails from Vpost came in again to invoice me for the postage but seriously! If your system sucks, how can I pay?

So I thought nevermind, I shall wait for it to be in the system.

After 3 days of no sound no picture, I emailed the customer service to reflect that the postage amount is not reflected and I would like to pay for it.

Couple of days later, I received a reply that it was sorted out and I could finally pay it on the 26th November.

So, it was the beginning of a long countdown.

They then indicated that the parcel was released for delivery with a tracking number given.

But unfortunately whenever I tried to track it, upon entering the tracking number given gave me the response of “status unknown” or “status unavailable at the moment”.

ROOOOOOOOOOOAAAARR.

So last week, I called up to see if I could have more visibility on that, cos by right, I thought it should reach me by late last week already.

They assured me it was on its way, probably on transit or at the customs, and I should be able to receive it by Monday, when asked if the tracking number not providing any status is okay.

Came this week, and when I didn’t receive it on Tuesday, I gave a call to Vpost again, and the customer service officer was puzzled too when she couldn’t track my package.

She told me she has to escalate the matters because by right it should reach me but they couldn’t track the parcel at all, not even the route of how it should came by.

Booohooooohooooo. She was then pretty clueless, and didn’t indicate anything and hung up.

I had to call up again and this time, another officer stated her name and said I could get back to her, and would try to track the parcel and get by to me by today, or latest by Friday. This time, she got my contact details and all, and was equally puzzled how there wasn’t any status updates to my parcel package throughout this.

I shall wait till Friday then before I know the fate of my parcel, and I am incessantly upset.

Because you deprive me of the excitement of VS. Because you raised my expectations and didn’t meet. Because you promised but you didn’t deliver! Because I was supposed to pass some of the stuff to my friends! Because you gave me blue balls!!!!!!!

ROOOOOOOOOOOOOOOOOOOAAAAAARRRRR

And ultimately, you gave me bad service that didn’t even come cheap.

Very disappointed leh! I mean, like too much hassles, and the gratification didn’t come! Very sad right?!

So to sooth the very broken heart, I succumbed to more VS shopping last night, and I awe myself with my self control when I took out many items that weren’t on sale and way out of my budget.

Save a lot lah! This time, the timeline is… it will reach Ian by 17th December, and he would bring back to Singapore for me on 24th December, just in time for Christmas!

Since most of the stuff are for the cruise, I can afford to wait :D

Though he was telling me it would better not be asking him to bring back a 15kg cake mixer, which was what his friend had requested him to do so.

Then he was saying if he missed the shipment, he could always bring it back in June when he comes back for his next holiday.

ROOOOOOOOOOOOOOOOOOOOOOOOOOOAAAAAAAAAAAAAAAAAAAAARRRRR!

He doesn’t understand! I would probably cry murder and go to New York to bring them back from him instead, and insist on him paying for the airfares IF he forgets to bring my parcel back before the cruise. Alternatively, I will try to win his money on the cruise.

I bought only 2 dresses, because one will be for travelling to cold countries, and another… my swan song before the shopping ban kicks in for good, and it was a piece I really like the previous time round but didn’t have the heart to order cos it costs more than USD 50.

Damage done with free shipping and all? 100+ USD, and I am feeling the immense guilt gnawing up me now. But someone got to sooth the blueballs, somehow.

And I had conveniently forgotten that I had just went down to get new glasses done and replenished my contact lens supply last night.

Okay lah, good deal and good discount and half the price of my present pair even with thinner ultra thin lens!

You probably can see my self-consolation at work here.  I also have bad muscle sores and cramps. So poor thing, have to sayang myself, right?

SAAAYYYYYYYY YOU AGREE WITH ME!

ROAAARRRRRRR!

I did falter and buy myself ONE dress from Foggiare, and I can’t wait to collect it. Uhm, it is Christmas… no.. uh.. new year dress. Though it doesn’t make sense cos when all the orders come in, I probably have enough to last me till next Christmas, and I will be wearing the dress sooner than new year. Thanks Jo for keeping the last piece for me!

Can’t wait for Tammie to come back to make dresses after I gave her some ideas. Boohoo. 8 days holiday, she goes very long leh.

Pray that my freelance work deal pulls through to keep me busy and provide some dough that I badly need!

NO MORE SHOPPING!

Thankfully today while having breakfast with Ivy at Great World Spinelli’s. I realise at least I don’t think about buying bags. Phew. I guess the desire was killed by a Mac lipstick, wielded by Minibean.

IF I BLOG ANYMORE ABOUT BUYING CLOTHES TILL 2010, I SHALL GROW FROM SIZE XS TO S.

Fuck, and that would mean I have more reasons to buy new clothes so I can fit into them.

*Grumble grumble*

Eh! Christmas shopping not considered as shopping right?!

And I am considering registering for Sundown Marathon (should I TRY a FULL one? For sure as hell I can’t manage the Ultra one), also NOT shopping right?

Posted in I bite!, MateriaLust | 4 Comments »

ROOOAAARRRRR

December 4th, 2009 by admin

I just want to rant mindlessly.

Rant about why my VS stuff has yet to reach me.

Then I realised last week holiday, so er, maybe it is just me being terribly inpatient cos I need such stimulant in life to feel little thrills and excitement.

New panties! New dresses! New tops! No need to buy new year clothes already!

Basically am praying this to be my last bit of retail therapy for the rest of the year. Ahem, I wanted to say till next February like someone announced she will be doing, but I thought leaving myself a bit of leeway will be the wiser thing to do.

I am gonna do a 2nd order, but it doesn’t count, cos I saw those items on the first order, but I was just too…. stingy to buy cos they are thick clothings and would weigh heavier, and now I have someone who might be able to bring back for me, I might as well go ahead right?

I DON’T CARE, IT IS STILL LUMPED UNDER FIRST ORDER SO DOES NOT FALL UNDER MY SHOPPING BAN, I AM HORMONAL, WHATEVER I SAY IS JUST!

Like how I had littered my entire desk from more than 20 pieces of chocolates, after downing a couple of packs of nuts and raisins, AFTER my heavy lunch of beef burger (nope, not McDee’s, aren’t you so proud of me?!)

I denied McDee’s last night too, though after a short nap, I woke up at 11pm and succumbed to 3 pieces of fried chicken, with fried bun and fries to go along.

Tell me McDee’s is more fattening.

I just reached for another piece of chocolate. This is depressing.

So.

I got a free copy of Windows 7! Yippeeeeee. Just uhm, I need to do backup to my desktop at home so I can upgrade it. Can’t wait. Windows 7 looks like plenty of awesomeness.

I am thinking of buying so many things.

Did I just say I will be on a shopping ban?

No,  I mean clothes ban.

I still need other basic necessity like new lenses (down to my last pair of dailies), new glasses, new bottle of shampoo, and an X-pole.

Yes, X-pole is a necessity for me to groom a polerina out of Minibean.

I want to read. I think I can finally read this weekend. Woohoo.

And did I just put another piece of chocolate into my mouth?! Those evil people who send chocolate Christmas baskets are… baskets.

I am morosely happy today, and I don’t know why, but just, you know, chirpy and yet thoughtful.

Can’t wait to rush home and just get some quietness.

Actually then again, maybe not.

I wanted to start this post to write about something but apparently the sugar made me forget what I wanted to write about.

My boss just walked by me to say, “Eh, I go home already, no need act, you can go home already.”

Giggles.

Such a charming fella.

I still can’t remember what was it I wanted to write about, so I shall end it off abruptly. Byebye.

Posted in I bite! | 5 Comments »

The rage

April 29th, 2009 by admin

A colleague of mine made a joke and I giggled and replied “Wait I throw the chair at you!”

Perhaps with the recent weight loss, everyone had assumed the weakling little me would be, well, a weakling, “You? You can lift the chair or not?!”

I smirked. If he only knew.

I told Wifey and she replied, “If only he saw how you plucked the bike’s side mirror out like a flower.”

So I thought I should share the details.

Sometimes, I just want to be difficult.

It was such a day, on Monday.

I started the day pretty positive until I saw the annoying pink roses. I don’t even like pink roses. Then my day felt like it was screwed from the moment on. It was a quiet Sunday where I felt totally peaceful to be left alone, and the morning gesture to be asked for forgiveness started me on a wrong note.

I had so much anger towards everyone, and I just wanna drive everyone away. When is the last time he heard lip service of people telling you “I know you are hurt blarblarblar” and you feel is annoyance, especially when they will tell you what to do because, “because of Charissa.”

I mean, I don’t mean disrespect, but it was just… argh.

After knowing how hypocritical some people are, I kinda confronted them for being such a disappointment.

Then, I wanted my money back. Hit it where it hurts most, right?

I was asked to sit down, and I got defensive the moment I felt ambushed when 2 of the aunties turned out from nowhere without my knowledge.

And then, the words spoken just triggered me off.

“I had a clean break… blarblarblarblarblar…”

“If it was a clean break, er, hello? How clean can it be when you guys sleep together within, say, a week?”

The answer made me fume.

“Clean break is clean break lah, but if she wants to sleep with me, why not?”

SIBEI DULAN AT THE MOMENT.

2nd moment is he said we never had exclusivity.

“We grey area what, so I was technically single.”

Couple of days after we agreed on working things out, he went to her place to ask her to wait for him. Gave you exclusivity, but you threw it out of the window.

And you wanna go into technicality? LAGI DULAN.

*Insert self-righteous, I-already-said-I-am-sorry-but-it-was-what-I-think tone* In front of his 2 aunties.

One of them left and left the other one.

At one point, I was reminding him to get the money to me the next day, and he asked “please give me detailed break down.”

It became a scuffle.

I palm-pushed him and called him names, and his nonchalance and what he had said earlier just made me, angry.

I didn’t want to feel hurt, I just wanted to feel… angry.

I think of all, I am angriest with the fact that he had painted that about me. And something in me told me, I might as well be who he wants me to be, since he was always hoping I would be someone else as I am never good enough.

Did you say I am drama queen? Did you say I am acting up? Did you say I am sick in the mind? Did you it turns you on when I became irrational? Did you say you didn’t want your child to grow up around me? Did you say I was unreasonable? Did you say I accuse you of lying when you were being totally honest with me?

I will be. Everything. You. Painted. Me. To. Be.

Nothing to lose anyway right? I mean it is like my mum likes to think I am stupid, I show her I am stupid. It is easier to prove them right than try so hard with efforts put into reversing some deeply rooted thoughts that wouldn’t go away.

I hit him. He grabbed me. Then he dragged me with my back facing the other direction, well, to hide behind his aunt I supposed. And because he was forceful and I didn’t want to move, I fell with my back to the floor instead.

Quickly came a “genuinely concern” respond of “I am so sorry, sweets.”

Lagi dulan.

So he wanted his aunt to see it. I walked back to the table, since she didn’t see any of those, and I threw 2 glasses of water at him.

And I approached his bike, ready to hit where it hurt most.

I waited for him to walk over before I tried pushing it over, well it is about time to see him pain, even however slightly. Basically I didn’t manage to do so, cos giggles, like I said, I am stupid, the side stand was still down.

Then ah, he mocked with a smirk, “That’s kinda funny actually, is that the best you can do?” and he came over to drag me away from the bike, holding my wrists.

The thought of him touching me disgusted me so much that I shouted at him to let me go. I couldn’t remove my wrists, and I tried kicking him.

Of course, with the annoying preaching at the side, I was fuelled.

“Not hard enough, kick harder,” he said condescendingly.

“Tsk tsk tsk(like how you would to a dog), is that the best you can do? Not hard enough, somemore, harder.”

And then, if you hear the story of how he said I was going to hurt him and his aunt that’s why he pushed me to the floor, then let me tell you, the first time when I was pushed to the floor, was at this point and he used his legs to hook me to the ground.

We both fell to the ground and he let me go, and we stood up again.

I tried scratching him, pinching, and anything for him to let me go since when he was holding to me, I couldn’t get to him at all.

At one point, his aunt wanted to hug me, “Aww so poor thing sweetie, you so poor thing,” that was after the hard way of asking me to stop was returned with, “Stop telling me what to do, everything is what you guys want me to do because of Charissa, and everything is using her against me. It is so annoying…”

I didn’t want to be touched, at all.

I moved, and wriggled out of both of them. For me, it was I didn’t want to be touched, and I wanted to walked out of both of them as I struggled. His version was, I was going to hurt his auntie. You know, if I can upfrontly say this is what I was up to here, I don’t even need to hide the intent even if I had any.

No, I didn’t have any intention, I moved away cos I didn’t want to hurt the aunt.

It was when he threw me down hard, and I landed on my back. It was very painful, and as much as he always maintain how he would never lay a hand on me, sometimes I think he relish in such moments when he could get back at me “reasonably”, valid excuse mah, I give it to you.

I remember the moment his aunt said, “Let her go, she is hurt. She is feeling very hurt.”

In my mind then was: I was very angry. Who are you to tell me I am hurt? I am not hurt. I AM SO FREAKING NOT HURT.

AND HE GOT AUDACITY TO KISS ME ON THE HEAD TO ASK ME TO CALM DOWN.

The more I got angry.

“Fuck off, and you promise me never to come near to me, nor my daughter again. Not you, not your family.”

Most of what I was shouting was how I just wanted him to stay away from Minibean cos I don’t want him or his family near her.

They refused, of course.

As I struggled again, he let me go because the aunt said so.

I walked towards the bike, and then I got thrown to the floor, this time, he landed me hard on my head. I remember the thud. I remember telling myself I will get back at him for this.

The more I got angry.

And then he was standing behind me, and he suddenly chose to choke me with his arm, when he didn’t have to(since he was hugging me from behind and restraining me). Like I said, between moments, I did suspect if he was doing some of those on purpose as it was a pretty good cover up. He moved his arm up and tried to make me black out.

I choked, and nearly puked. It took me 3 times, and for his aunt to stop him before he did.

So then, I am not sure if I got thrown again, because all I remember was, I will get back for every physical pain I felt then.

But there was once I could even remember telling myself my jaw hurts as it was scraping the floor, and my elbow was bruising as he pinned me down with my face down on the concrete. And I was wondering if my new watch was okay as I watched it scrapped the tarmac.

And he gave me another kiss on the head. ARGGGGGGHHHHHHHHHHHHHH.

By the time this saga ended, I think I had said out everything that I had always meant to say when dealing with his family and how I feel they are pressuring, though they always try to be “encouraging” and “supportive”.

There were twice they said “If we are not Christians we will never accept Charissa” and that pissed me off.

And the moments they always used the law to threaten me.

Yes I adore them, but it was also very pressurising to feel the need to please every, single, freaking person with my parents in the picture too.

How they always say they have better support for Minibean and environment, and I finally said it, and it felt good, “What? And raise another person like him?” as I pointed to the equally defeated-looking coward who was drenched in perspiration.

Hiding behind whoever who would back him up?

And then, the parents reached.

And the episode made me more angry. I got angrier as they tried praying for me. I got angrier when they said they love me. I just got angrier and angrier.

I am angry when he says I am wonderful, I am angry when he says I am sweet, I am angrier when I hear him say he loves me.

I am so angry it doesn’t make sense anymore, and I want to hurt everyone around him so they will hate me, and leave me alone. The more his help rallied around him, the more I want to cause pain and hurt. The more they asked me to behave, the more unruly I became.

I am so angry. So angry. The more they prayed, the angrier I am. The more they reason, the angrier I am. The more they say they love me, the more I want to destroy. The more he gave me lame excuses and is unremorseful, the angrier I am. The more they say I am hurt, the angrier I am.

I am angry so I don’t have to cry.

As I raged on, driving everyone away, burning bridges, destroying everything in a bid to destroy him, and making everyone hates me the way I think they should after seeing the worst in me, I am tired.

I don’t want to be tired. I want to be angry.

I wanted to slap him before I let it go. He said okay, but as usual, he was hiding behind his dad again.

So when they were at a distance, I pushed the bike to the ground and slammed the helmet against the bike.

I wanted to see the pain etching on his face when he saw that. He walked away with his head bowed. No more attempt to stop me.

And I plucked the mirror out like a flower.

Unfortunately, the bike is still in working condition with minimal scratches. And I didn’t get to really hit him also. Bah.

I am quite the wimp and not destructive enough!

And worst part? I allowed him to do more damage to me than I did to him. Bruises to my legs and arms and my back and hip but minimal damage to him. Tsk.

Damn.

I am going into full on defensive mode and I can’t even do enough a good enough damage.

Well at least I think I got my money back. I think loanshark should employ me. Hurhurhur.

And I become who you said I am.

So yes, hello whoever reading, I am the drama queen, the destructive psycho bitch he had told you about.

You love the drama right? Turns you on right? Nah, give you lor.

***

I had a very good sleep when I got back that night.

Maybe cos I finally exhausted myself through all these episodes enough to have proper sleep, which I didn’t manage to do in a while.

This post is also blogged, because after knowing how someone had saved MSN messages of me accusing him to be a fucking liar (which in fact, a fact) cos he wanted to use it against me legally should he wanna fight for Minibean.

The thing is, yeah, I am not going to deny what had happened, cos no point too. And it is gonna be a chapter closed, and hopefully, not revisited.

If I have to, I think I have more against you, if you really wanna bring the case up.

On hindsight, provocative upon provocation is a vicious cycle.

What dignity? Don’t think you left me with any anyway. I have nothing to lose, and it felt kinda good.

And I promised before, I will bite back harder than you ever thought I could, when you hurt me any more than I could ever bear.

Posted in I bite!, Life of a Drama Mama | 28 Comments »

This post is about nothing

March 25th, 2009 by admin

So he swore on her life, that the only time they spoke about personal stuff before the trip was just because she went mad and unstable and called him to rant because of my post which she didn’t even know what I wrote about in “I give up”.

Do I believe? I can if i try. But he might already know I somewhat don’t really believe what he says.

He said no other contact. Then when found out, he just admitted there were calls from angry her when she was upset, so she rant.

Seriously I would have believed more if he was the one calling her.

So he had said he only replied thanks on the trip with no further SMSes to her, not even work. Then when I said we will see in his next phone bill, he then changed his mind to say there were actually a few other work related SMSes cos she had messaged him when he was away.

He cannot remember why a late night phone call 2 days before our trip cos… he can’t remember.

Oh really?

Then he insisted there was nothing going on before the trip cos he has no feelings for her and she hates him. I wonder what else he could swear on.

Then strangely, she could make the comment of if he is sure he wanna go on the trip out of the blue when she interrupted his conversation with his colleague.

Then he said if I don’t remove the number, his boss said something along the lines of wanting to sue me.

I said I would speak to the boss personally, if the boss asks, I would, since I do respect her but… I wouldn’t trust him enough with whatever he said so there is really no point he being the messenger. Cos I have no idea why she is reading in the first place.

Then he said, “she only said she didn’t like it.”, though throughout the evening, he had knew I assumed the boss was going to sue me.

“You know I won’t even allow them to do that to you.”

“But then why didn’t you even bother to clear it up?”

“And the post is about you lying on the trip. And it just shows it really isn’t Andy huh? Well, if you guys use it for personal usage, it IS personal then, and then it is on my personal blog.”

“You gonna ruin my career?”

“I didn’t. You just let your lie get out of hand. And you didn’t seem to be as bothered when people lied about you on their blogs but strangely I blog it with whatever you feed me with, and you get all upset.”

And quaintly, he made up his mind and his decision of… -drums roll- wanting to make things work out. And came the begging and all, again. And the mention of the ring, the clean slate, and the love, you know the works? How timely.

Why am I writing this? Rubbing salt into the wound? No.

Can’t you see the posts are rarely about you, it is about him and the extend he will go to lie and coverup? Though I could conveniently use the sentence of what bloggers usually use “Don’t like then don’t read” but we all know that itself is a silly sentence. It is a liberty no one can deny anyone who is given a key.

I told him, the above are his final chances of telling the truth.

Should any above are still lies, he is a goner.

And it is always good to have a record. The record of my own stupidity.

Seriously it ain’t true that a blog of higher readership(sorry, I really don’t have much readership to begin with), is of course, to others, a mass weapon of destruction.

But why did I even start a blog in the first place, for the past don’t know Godknowshowmanyyears?

Cos it is personal.

I don’t even care if people wanna think of me as a slut with the explicit details of my sex life once penned, an irrational bitch with the endless rants about my life, a no-clue bimbo who got knocked up when she barely had a job… the one who risks it to blog about work, to blog about even the taxi-uncle who annoyed me, or the one who blogged about a tiny kind gesture that lifted my spirits up.

And even my beloved mahjong sessions.

… but that’s why I stayed true to my blog.

I am what I write.

Sometimes I write without thinking who are reading, who are prying, and truth is, I know many who are still reading are just waiting for some explosive expose and so they could go to some forum to talk about, and not much are real “fans” of mine anyway.

That did not stop me.

I don’t get involved with who meets who, who hits whose blogs, who links to mine, and… whatever and all.

Because that isn’t what a personal space is all about?

So, I am not sorry there are people who likes to read my blog that much. I am not sorry that I became channelnewsasia when I am not the one who gave others my blog address.

I am not sorry for blogging about who lied to me, who did what, and what affected me. I mean, to be fair, most bloggers out there writes about heartbreaks, heartaches, hurts and whatnots, and why do they have the liberty and freedom to go on for months, when all I ask for is my space for my disappointments, how affected I am by lies, by betrayals, and of course the space to hurt when some are as fresh as.. last night?

It is not about just a person who is dear to me, but there are other accounts over years of friends, parents, and other closed ones.

Don’t you see many will be laughing at the stupidity/karma and I don’t even care?

I am not sorry for personal accounts of what happened, the way it was fed to me. Though it probably is evident to the entire world that I am the only one still.. blindly believing.

Cos one day, like many of the other episodes and archives in my life, it will be dust-coated and over.

And so it ends.

I can if I try to forget and forgive this episode again. Clean slate, maybe. Don’t ask me why I don’t trust when I can barely find any reason to convince myself to. Don’t ask me why I am willing to trust when I can just turn a blind eye to it, cos I can.

But.

Feel free to bust them. I need a better reason to walk away.

Posted in Boys are Evil, I bite! | 8 Comments »
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